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Privacy Policy

Privacy Policy


This privacy policy sets out how Velvet Apple Media uses and protects any information that you give Velvet Apple Media when you use this website.
Velvet Apple Media is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Velvet Apple Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2012

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What we collect:

We may collect the following information:


• Name and job title


• Contact information including email address

• Demographic information such as postcode, preferences and interests


• Other information relevant to customer surveys and/or offers



 

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


• Internal record keeping.


• We may use the information to improve our products and services.


• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

We may use the information to customise the website according to your interests.



 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



 

How we use cookies

This site, like many others, uses small files called cookies to help customise your experience. Find out more about cookies and how you can control them.

What are ‘cookies’?

'Cookies' are small text files that are stored by the browser (e.g. Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.

 

How does Velvet Apple use cookies?

A visit to pages on velvet-apple.com may generate the following types of cookies:

Google analytics cookies

 

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the website is available when you want it and to help us understand what you want to use.

 

Types of cookies used:

Name

Typical Content

Expires

_utma

randomly generated number

2 years

_utmb

randomly generated number

30 minutes

_utmc

randomly generated number

when you close your browser

_utmz

randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)

6 months

 

Services that need cookies to work

Some services need to store a cookie on your computer for them to work. These cookies are removed when you finish using the service. If cookies are blocked then these services will not work.

 

Controlling what cookies are stored on your computer

You can set your devices to:

•      Accept all cookies

•      Tell you when a cookie is being received

•      Not receive cookies

Each browser is different, so check the 'Help' menu of your browser to learn how to change your cookie preferences.

 

Rejecting cookies

If you want to restrict or block the cookies set by Velvet Apple Media you can do this through your browser settings. The 'Help' menu in your browser should explain how you can do this, as well as how to delete cookies from your computer. For more information, see the 'About cookies' website.

How to control or delete cookies: http://www.aboutcookies.org

Mobile phones - rejecting cookies

For information about how to reject cookies on your mobile phone's browser, see your handset manual.

Google Analytics

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using the site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How to reject or delete this cookie:

http://www.google.com/intl/en/privacypolicy.html

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.



 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:



• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiry@velvet-apple.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.



You may request details of personal information which we hold about you under the Data Protection Act 1998. A fee of £10 will be payable. If you would like a copy of the information held on you please write to:


Velvet Apple Media, 5 Highlands Avenue, London W3 6ES.



If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.



 

Website disclaimer 



The information contained in this website is for general information purposes only. The information is provided by Velvet Apple Media and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Velvet Apple Media. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.


Every effort is made to keep the website up and running smoothly. However, Velvet Apple Media takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.